Privacy Policy

1. Scope

This Privacy Policy applies to information collected through the RUENG VIP website, user accounts, movie browsing and streaming services, movie purchases, wallet and transaction services, customer support, contact forms, cookies and similar technologies, and other services operated directly by RUENG VIP.

This Privacy Policy does not apply to third-party websites, applications, payment providers, or services not controlled by RUENG VIP.

2. Information We Collect

The information we collect depends on how you use RUENG VIP.

3. Purchase and Transaction Information

When you purchase a movie or use wallet-related services, we may collect: transaction ID, movie ID, movie title, purchase amount, currency, purchase date and time, payment status, wallet balance, wallet transaction history, payment method, and payment-provider transaction or reference ID.

Payment information may be processed by third-party payment providers. RUENG VIP does not intentionally store your banking password, bank PIN, OTP, or complete payment-card credentials.

4. Device and Technical Information

When you visit RUENG VIP, our servers and security systems may automatically receive technical information such as: IP address, browser type, operating system, device type and model, screen information, language, time zone, referring website, pages requested, date and time of requests, error information, and security and diagnostic information.

We may use this information for security, fraud prevention, troubleshooting, and website improvement.

5. Website Usage Information

We may collect information about how you use RUENG VIP, including: movies viewed, movies purchased, search queries, pages visited, features used, viewing history, playback activity, session duration, interactions with the website, and errors and technical events.

This information helps us operate and improve RUENG VIP.

6. Cookies and Similar Technologies

RUENG VIP may use cookies, local storage, session storage, and similar technologies. These technologies may be used to: keep you signed in, maintain secure sessions, remember preferences, maintain your shopping or wallet session, prevent fraud, protect the website, measure website performance, and understand website usage.

For more information, see our Cookie Policy.

7. How We Use Information

We may use information to: create and manage accounts, authenticate users, display movies, process purchases, operate wallet services, respond to support requests, improve RUENG VIP, protect security, detect fraud, comply with legal obligations, and communicate with users about their accounts and service updates.

8. Information Sharing

RUENG VIP may share information with: payment providers to process transactions, video delivery providers to deliver content, security and fraud detection services, analytics providers (where used), and legal authorities where required by law.

RUENG VIP does not sell your personal information to advertisers or third parties for their independent marketing purposes.

9. Data Security

RUENG VIP implements reasonable technical and organizational security measures. We use HTTPS and encrypted connections where applicable. Access to personal information within RUENG VIP is restricted to personnel who need it to operate the service.

No security system is guaranteed to be 100% secure. If a security incident occurs that affects your personal information, we will take steps consistent with applicable law.

10. Data Retention

RUENG VIP retains personal information for as long as necessary to provide the service, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements.

When personal information is no longer required for these purposes, RUENG VIP will delete or anonymize it in a manner consistent with our security practices.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including: the right to access personal information held about you, the right to request correction of inaccurate information, the right to request deletion of your account and associated data, and the right to contact us with privacy concerns.

To exercise these rights, please contact RUENG VIP through our official support channel.

12. Children's Privacy

RUENG VIP is not directed at children. We do not knowingly collect personal information from children. If you become aware that a child has provided personal information through RUENG VIP, please contact us and we will take steps to address it.

13. Third-Party Services

RUENG VIP may integrate with or link to third-party services such as payment providers and video delivery networks. These third parties operate independently from RUENG VIP. We are not responsible for their privacy practices, security, or content. You should review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of RUENG VIP after the updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, subject to applicable law.

15. Contact Us

For privacy questions, data requests, account deletion requests, or other privacy concerns, contact RUENG VIP through our official support channel.

Website: https://example.com Privacy Policy: https://example.com/privacy

For privacy requests, please use the subject: Privacy Request For account deletion requests, please use: Account Deletion Request